Flujo Service Charter
Service is a key part of the Flujo ethos.
Our goal is to provide a much better service than you would expect from a standard 'retailer', whilst not charging for this service in the way you might expect from a high end 'bespoke' provider.
We deliver this exceptional service to our customers in three ways:
1. Free design and advice
You should expect us to advise you on the many different options available within each furniture style (many of which are not on our website), and provide you with specific and prompt answers.
We are also happy to visit you in your home to help design your home office - free of charge.
2. Great answers to your questions
Buying home office furniture should be an investment and you should expect great answers to questions, Flujo commits to respond to customer queries within 1 hour. If we need to check for more details then we aim to provide you a great and complete answer within 1 day.
We will also provide samples, details and images to help you make your decision (if you don't want us to visit you).
3. Valuable information and special offers
We can provide better value to you when selecting your home office furniture, by making our website easy to browse, provide useful updates and reducing the cost of our furniture through value pricing and special offers.
For help with your home office furniture, please contact us at 08456 800 244 or at service@flujohome,com
The Flujo Service Team
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